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Contact

Our passengers' feedback is very valuable to ÖBB. Any suggestion helps us to enhance our service and to better live up to our promise of quality.

ÖBB-Personenverkehr AG

You have a specific concern? Then please contact us in writing at the following address, or send us an e-mail.

ÖBB customer service
Postfach 222
1020 Vienna
Telephone +43 5 1717

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ÖBB-Postbus GmbH

Well-trained employees are the key to sustained economic success.

ÖBB customer service
Am Hauptbahnhof 2
1100 Vienna
Telephone +43 1 79 444 0

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ÖBB-Fernbus GmbH

You have questions about your booking, your ticket or your account - just let us know. The Hellö Hötline is there for you 24/7.

ÖBB customer service
Am Hauptbahnhof 2
1100 Vienna
Telephone +43 810 500 120 or +43 1 212 3691

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