Die Vorstände der ÖBB-Personenverkehr AG

Compliance

Embracing responsibility. Compliance is the foundation for trust, a positive corporate culture and sustainable success.

Sabine Stock, Heinz Freunschlag and Klaus Garstenauer, members of the Management Board of ÖBB-Personenverkehr AG:

"ÖBB-Personenverkehr AG and its subsidiary Österreichische Postbus AG are Austria's largest mobility service provider. Together, we carry more than one million passengers nationally and internationally safely and in an environmentally friendly manner every day. Compliant behavior is the basis of safety in operations and must therefore be part of the DNA of our organisation. We also demand consistent compliance in all other areas of activity. We take our responsibility towards our passengers, business partners and society seriously and therefore place high demands on integrity, legal compliance and ethical conduct. In order to anchor fundamental ethical values, we have implemented a customised compliance management system that supports compliant and responsible behaviour."

The Code of Conduct, which is binding for all employees of the entire ÖBB Group, outlines the ethical and general principles guiding the Group throughout its economic activities. As all employees are to be qualified as so called "office holders" (Amtsträger) pursuant to Austrian legislation (sec 74 Abs. 1 Z 4a lit. d Austrian Criminal Code), high standards of integrity are applied.

Whistleblowing

The ÖBB Group's whistleblower system allows internal and external stakeholders to report any potential misconduct at any time, even anonymously. Such stakeholders can exchange documents and, if preferred, maintain contact through a dedicated mailbox. The process is confidential and secure, and whistleblowers can choose whether or not to disclose their identity. If you wish to submit a confidential report, you can access the ÖBB Group's secure reporting channel through the following link:

I would like to make a report: Whistleblowing

An independent Compliance Officer has been appointed in the ÖBB-Personenverkehr AG.

Compliance in the ÖBB Group is primarily responsible for the prevention, early detection and investigation of issues related to white-collar crime and corruption. A comprehensive Compliance-Management-System ensures that the business activities comply with legal requirements as well as internal principles and guidelines.

  • Compliance-Management-System

    Prevention

    By providing clear guidelines and procedures, along with regular trainings and ongoing consultation, Compliance contributes to the prevention of damage to the ÖBB Group, its employees and business partners.

    Detection

    Identifying potential compliance risks at an early stage is crucial to counteract them adequately. For this reason, Compliance regularly conducts threat assessments and compliance audits.

    Reaction

    Compliance is required to investigate compliance-related whistleblower reports to decisively address potential misconduct. The results of these investigations lead to recommendations for improvements and the imposition of appropriate sanctions.

Contact

Compliance Officer ÖBB-Personenverkehr AG
Mag. Birgit Winkelbauer

How to reach me

I would like to make a report: Whistleblowing

Here you can find our privacy policy for the submission of a whistleblower report.

For passenger inquiries, please contact our service team: oebb.at/kontakt

Explore the Compliance-website of ÖBB Group here.